Privacy Policy

Last updated: May 2026

CNVRT ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the CNVRT mobile application.

1. Information We Collect

We may collect the following types of information:

• Account Information: Email address, user ID, and authentication data.
• User Content: Videos, text, captions, and other content you upload.
• Usage Data: App interactions, features used, session activity, and performance data.
• Device Information: Device type, operating system, and app version.
• Purchase Information: Subscription status and transaction details processed by Apple.

2. How We Use Your Information

Your information is used to:

• Provide and operate the app’s features
• Generate personalized AI recommendations and content plans
• Analyze app performance and improve user experience
• Process subscriptions and manage access to premium features
• Maintain security and prevent misuse

3. AI Processing

CNVRT uses artificial intelligence to analyze content and generate recommendations. Content you upload may be processed to provide insights, improvements, and suggestions. We do not use your personal content for advertising.

4. Third-Party Services

We use trusted third-party providers to operate the app:

• Firebase (Google): Authentication, database, analytics, and storage
• Apple: In-app purchases and subscription processing

These services may collect and process data according to their own privacy policies.

5. Data Storage and Security

Your data is stored securely using cloud infrastructure. We take reasonable technical and organizational measures to protect your information, but no system is 100% secure.

6. Data Retention

We retain your data as long as your account is active or as needed to provide services. You may request deletion at any time.

7. Your Rights

You have the right to:

• Access your data
• Request correction of your data
• Request deletion of your account and data

To make a request, contact us using the information below.

8. Subscriptions

Subscriptions are managed through Apple. We do not store your payment details. Apple handles billing and transactions according to their policies.

9. Children’s Privacy

CNVRT is not intended for users under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, contact us at:

Email: support@cnvrt.ai